How do I turn on Wi-Fi Calling and texting?

Android

1. Go to your phone's "Settings"
2. Within the search box, type in "Wi-Fi calling"
3. Next, your phone should display the feature within your settings. If not, check "Mobile Networks" or "Internet or Connections". The labeling of this setting can vary depending on the model of your phone
4. Next, look for the "Wi-Fi Calling" setting
   • On some newer phones, Wi-fi calling functionality can be installed if they are offered by your phone manufacturer through a firmware update. If you do not see Wi-Fi calling under your phone's settings but you are using a newer device with LTE compatibility (typically devices released in 2015 or later), research your phone model number to see if Wi-Fi calling is available and if a firmware update is required
5. Toggle Wi-Fi Calling on
6. Check that your emergency address is up to date

iPhone

1. Wi-Fi calling is available on most newer iPhones (iPhone 6S or later). Go to your iPhone's "Settings"
2. Tap Cellular, select your Silvercell line if more than one line is shown, then tap Wi-Fi Calling
3. Turn on "Wi-Fi Calling on This iPhone" and follow the prompts
4. A prompt may appear next, choose "Enable"
5. Check that your emergency address is up to date

See terms and conditions for Wi-Fi Calling and Texting

You can see our terms and conditions for Wi-Fi calling and texting here.