How do I turn on Wi-Fi Calling and texting?

Question

Silvercell · Accepted Answer

Go to your phone’s “Settings”
Within the search box, type in “Wi-Fi calling”
Next, your phone should display the feature within your settings. If not, check “Mobile Networks” or “Internet or Connections”. The labeling of this setting can vary depending on the model of your phone
Next, look for the “Wi-Fi Calling” setting
- On some newer phones, Wi-fi calling functionality can be installed if they are offered by your phone manufacturer through a firmware update. If you do not see Wi-Fi calling under your phone’s settings but you are using a newer device with LTE compatibility (typically devices released in 2015 or later), research your phone model number to see if Wi-Fi calling is available and if a firmware update is required
Toggle Wi-Fi Calling on
Check that your emergency address is up to date

Wi-Fi calling is available on most newer iPhones (iPhone 6S or later). Go to your iPhone’s “Settings”
Tap on “Phone” > “Wi-Fi Calling”
Ensure “Wi-Fi Calling on This Phone” is toggled on (it will appear green if it is on)
A prompt may appear next, choose “Enable”
Check that your emergency address is up to date

See terms and conditions for Wi-Fi Calling and Texting

You can see our terms and conditions for Wi-Fi calling and texting here.