Why would I need to use Wi-Fi Calling and Texting?

Wi-Fi Calling and Texting is great to use in situations where you find yourself with unpredictable service or traveling outside the U.S. Having a weak cell signal can happen for a variety of reasons that are out of anyone's control. Being in a basement, inside a newer metal building, and living in a rural area can all affect your cell signal. In these situations, using Wi-Fi Calling and Texting would help you avoid dropped calls and unsent text messages.

Additionally, Wi-Fi Calling and Texting can help you stay connected when traveling abroad. While abroad and connected to Wi-Fi, your phone will work just like it does in the U.S. You can call and text U.S. numbers while in a different country. You can also call and text international numbers like you would normally from home. Please note that in order for Wi-Fi Calling and Texting to work where there is not a cellular connection available (such as traveling abroad or in a remote area), it must be turned on while you are still within network coverage and have service prior to your arrival to the area with no coverage.