Category: Plans & Coverage

What happens if I go over my plan’s data limit?

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If you are on the 1GB plan and go over your data limit, you can easily upgrade to the Unlimited Data plan at any time by signing in to My Account, selecting Manage Line for the line you want to adjust, and choosing Change Plan. You can switch immediately or have the new plan start with your next billing cycle. If you prefer personal help, our SilverService team can assist you through live chat, and they can also add an extra 1GB of data for $5 if that’s all you need.

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If you activated using an eSIM-enabled phone and if it did not begin the activation process on its own, please check your email for final setup instructions to complete activation on your device. Note: YNP (Your New Provider) will be the provider name.

If you activated with a physical SIM card, make sure it’s properly inserted into your phone. Once you restart your device, you’re all set!

What’s an eSIM?

An eSIM is a digital version of a SIM card that lets your phone connect to our network—no need to wait for one in the mail or insert one manually.

It’s fast, secure, and easy to set up.  If your phone is eSIM compatible, activating is simple.