An eSIM is a digital SIM that is downloaded into your phone so that you can have cellular service. Once the eSIM has been downloaded and activated, it allows your phone to connect to our network provider just like a physical SIM card does.

eSIMs are fast and easy to use. They allow you to activate your phone without having to wait for a physical SIM card to arrive in the mail. Plus, it’s secure and never stores any of your personal information. Since there isn’t a physical SIM card that you must insert into your phone, it’s also easier to use. Additionally, eSIMs allow you to use two different phone numbers on one phone. This is great for people who have two phones and two phone numbers, one for personal and one for work. No more having to carry two phones around.

To see if your phone is eSIM compatible, go here. If you are prompted to get an eSIM, that means your phone is eSIM compatible.

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If you activated using an eSIM-enabled phone and if it did not begin the activation process on its own, please check your email for final setup instructions to complete activation on your device. Note: YNP (Your New Provider) will be the provider name.

If you activated with a physical SIM card, make sure it’s properly inserted into your phone. Once you restart your device, you’re all set!

What’s an eSIM?

An eSIM is a digital version of a SIM card that lets your phone connect to our network—no need to wait for one in the mail or insert one manually.

It’s fast, secure, and easy to set up.  If your phone is eSIM compatible, activating is simple.