How do I change or update payment method at Silvercell?

Every Silvercell account must have an active primary payment method on file at all times. The primary method is the one that will be automatically charged for service each month. The account cannot be left without a primary method.

If you want to remove a payment method and it is the only one on the account, add a new payment method first. Then click Make Primary on the new method. Only after that can you Remove the old one.

If you have more than one method on file and want to remove one, click Make Primary on the method you want to keep, then click Remove on the method you no longer want.

To add a payment method:

1. Click MY ACCOUNT and sign in with your Verification PIN.
2. Under Billing & payments, click Payment methods.
3. Click Add card or Add PayPal and complete the form.
4. If you want the new method used for monthly service, click Make Primary.

To remove a payment method:

1. Click MY ACCOUNT and sign in with your Verification PIN.
2. Under Billing & payments, click Payment methods.
3. If only one method is on file, add the replacement method first and click Make Primary on it.
4. If the method you want to remove is still primary, click Make Primary on a different saved method first.
5. Click Remove on the method you want to take off the account, then confirm Yes, remove.