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Transferring Your Current Number to Silvercell
Steps to transfer a number from AT&T
Home>Transferring Your Current Number to Silvercell
- Account number: Usually found in the upper right hand corner of any bill, or in your online account. If you have multiple services with AT&T that are all billed on one account, the account number should be a 12-digit number. It can be found under your wireless account section when logged in to your account.
- PIN:
- From your AT&T Mobile Device: Call *PORT (*7678). Follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer PIN when calling *PORT (*7678).
- From your myAT&T app: Sign into the myAT&T app. Go to your profile and select “People & Permissions”, scroll to “Transfer phone number”, and select “Request a new PIN”. Your Number Transfer PIN will display on the screen.
- From your online myAT&T account: Go to your myAT&T profile, choose “People & Permissions”, and select “Wireless”. Scroll to “Transfer phone number” and select “Request a new PIN”. Your Number Transfer PIN will display on the screen.
- Note: AT&T employees can’t generate a Number Transfer PIN on your behalf.