Transferring Your Current Number to Silvercell
Steps to transfer a number from AT&T
FAQs Transferring Your Current Number to Silvercell
- Account number: Usually found in the upper right hand corner of any bill, or in your online account. If you have multiple services with AT&T that are all billed on one account, the account number should be a 12-digit number. It can be found under your wireless account section when logged in to your account.
- PIN:
- From your AT&T Mobile Device: Call *PORT (*7678). Follow the prompts to get your Number Transfer PIN sent to you via text. You'll need your account passcode to generate the Number Transfer PIN when calling *PORT (*7678).
- From the AT&T app: Sign in with primary online access. Select your profile icon, then Settings > Manage or remove account. In your account profile, select Settings, find Transfer phone number, and select Request new PIN.
- From your online AT&T account: Sign in to your account profile with primary online access. Select Settings, find Transfer phone number, then select Request new PIN. Your Number Transfer PIN appears on the screen.
- These methods apply to AT&T consumer wireless accounts. If you have AT&T Prepaid, Business Wireless, or a different account type, use AT&T's current number transfer instructions for your account. If Wireless Account Lock is on, turn it off before the transfer. Keep your current service active until your number transfer is complete.